Refund policy

Refund & Cancellation Policy

Order Cancellations

All sales are final.

Orders may only be canceled within 30 minutes of purchase.

After 30 minutes, orders cannot be canceled, modified, or refunded for any reason.

Customers are responsible for reviewing all order details carefully before completing checkout.

To request a cancellation within the 30-minute window, email:

aquasupplyllc@gmail.com


Returns

We do not accept returns.

All purchases are considered final once the 30-minute cancellation window has passed.


Damaged or Incorrect Items

If your order arrives damaged or incorrect, you must contact us within 5 days of delivery.

Please include:

  • Your order number

  • A description of the issue

  • Clear photos of the product and packaging

If verified, we will provide a replacement or issue a refund at our discretion.


Shipping Delays

We are not responsible for delays caused by shipping carriers once an order has been dispatched. However, we will assist where possible if an issue arises.