Terms of service
📄 TERMS OF SERVICE
Last updated: February 15, 2026
1. Overview
This website is operated by Aqua Supply (“we,” “us,” or “our”). By visiting our site or purchasing from us, you engage in our Services and agree to be bound by these Terms of Service.
If you do not agree to these Terms, you may not access the website or use our Services.
2. Eligibility
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site under your supervision.
3. Products & Structured Supply Model
Aqua Supply operates under a structured bulk allocation model.
All products are sold as bulk supply allocations based on production cycles. Product availability, shipping timelines, and fulfillment schedules are clearly stated on the product page at the time of purchase.
By placing an order, you acknowledge that:
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You are purchasing a bulk allocation.
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Fulfillment occurs according to the stated production cycle.
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All pricing is transparent and fixed at the time of purchase.
We reserve the right to limit quantities or refuse service at our discretion.
4. Pricing & Payments
All prices are listed in U.S. dollars.
We reserve the right to modify pricing at any time without prior notice.
Payments are processed securely through third-party providers such as Shopify Payments or Stripe. We do not store full payment details.
You agree to provide accurate billing and payment information for all purchases.
5. Order Acceptance
Your order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason, including suspected fraud, payment issues, or supply limitations.
If we cancel an order before fulfillment, a full refund will be issued.
6. Cancellations & Refunds
All sales are final.
Orders may only be canceled within 30 minutes of purchase. After 30 minutes, orders cannot be canceled, modified, or refunded.
We do not accept returns.
If a product arrives damaged or incorrect, you must contact us within 5 days of delivery with your order number and photo evidence. Resolutions, including replacement or refund, are provided at our discretion.
Full details are available in our Refund & Cancellation Policy.
7. Shipping & Delivery
Shipping timelines are provided on product pages.
We are not responsible for carrier delays once an order has been dispatched.
Additional details are available in our Shipping Policy.
8. Intellectual Property
All content on this website, including logos, text, graphics, and branding, is the property of Aqua Supply and may not be reproduced without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Aqua Supply shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the amount paid for the product purchased.
10. Indemnification
You agree to indemnify and hold harmless Aqua Supply from any claims, damages, or expenses arising from your misuse of the website or products.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of the United States and the state in which Aqua Supply operates.
12. Changes to Terms
We may update these Terms at any time. Continued use of the website constitutes acceptance of the revised Terms.
13. Contact
For questions regarding these Terms: